Privacy Policy

Last updated: July 4, 2026

1. Introduction

Nura Ventures ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our services or visit our website.

2. Information We Collect

Personal Information

When you book a service or contact us, we may collect:

  • Name and contact information (email, phone number)
  • Appointment preferences and history
  • Payment information (processed securely by our payment provider)
  • Any special requirements or health information you provide

Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address and device information
  • Browser type and version
  • Pages visited and time spent on our site
  • Referral source

3. How We Use Your Information

We use your personal information to:

  • Process and confirm your bookings
  • Communicate with you about appointments and services
  • Send appointment reminders and confirmations
  • Process payments and maintain transaction records
  • Improve our services and customer experience
  • Comply with legal obligations
  • Send marketing communications (with your consent)

4. Information Sharing

We do not sell your personal information. We may share your information with:

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5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

Payment information is processed securely through our payment provider and is not stored on our servers.

6. Data Retention

We retain your personal information for as long as necessary to:

  • Provide you with our services
  • Comply with legal obligations
  • Resolve disputes and enforce our agreements

You may request deletion of your personal information at any time (subject to legal retention requirements).

7. Your Rights

Depending on your location, you may have the right to:

  • Access your personal information
  • Correct inaccurate or incomplete information
  • Request deletion of your information
  • Object to or restrict processing of your information
  • Data portability
  • Withdraw consent for marketing communications

To exercise these rights, please contact us using the information provided at the bottom of this page.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your experience on our website. You can control cookies through your browser settings, but disabling cookies may affect website functionality.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.

12. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:

Nura Ventures

Grobler Street

Sasolburg, 1947

South Africa

Phone: +27621687184

Questions about this policy?